Virtual terminal payment processing for phone orders, invoices, deposits, and remote payments
SecureTrust of Florida helps businesses accept payments when the customer is not standing at a physical checkout counter. A virtual terminal can support phone payments, keyed payments, invoice payments, customer deposits, service payments, and remote payment collection.
The right setup should be reviewed carefully because keyed and remote transactions can have different cost, security, workflow, and reporting considerations than in-person chip, tap, or swipe payments.
Serving businesses across Florida, with sales representatives in New York and additional expanding markets.
Phone and keyed payments
Accept payments when customers provide card information by phone, email follow-up, invoice workflow, or remote checkout process.
Invoices and deposits
Useful for service businesses, B2B payments, reservations, deposits, balances, professional offices, auto services, and remote customer payments.
Gateway and reporting
A virtual terminal may connect with gateway tools, payment links, reporting, customer records, and merchant account workflows.
When a virtual terminal makes sense
Virtual terminals are useful when the customer does not pay at a physical POS device. They can support businesses that take phone payments, collect deposits, send invoices, process back-office payments, or accept payments after service is completed.
Virtual terminal vs Clover POS vs payment gateway
A virtual terminal is only one payment tool. Some businesses need a physical Clover POS device, some need a payment gateway for online payments, and others need a combination of virtual terminal, payment links, invoices, and in-person checkout.
| Tool | General use | What to review |
|---|---|---|
| Virtual terminal | Keyed payments, phone payments, deposits, remote payments, and back-office payment collection. | Keyed transaction activity, user permissions, customer records, receipt delivery, reporting, and gateway fees. |
| Clover POS | In-person checkout, customer-facing payments, receipts, tips, retail counters, restaurants, and service desks. | Device fit, staff workflow, receipt flow, customer-facing screen needs, reporting, and payment program setup. |
| Payment gateway | Website payments, hosted payment pages, online checkout, invoice payments, and payment links. | Gateway fees, online payment workflow, hosted checkout, payment forms, security requirements, and reporting. |
This page is general business information, not legal, tax, or financial advice. Program availability, pricing, underwriting, and requirements can vary by processor, business type, location, card network rules, and account approval.
Cost and workflow considerations for keyed payments
Keyed and remote transactions should be reviewed separately from in-person payments. Businesses should understand how transaction method, card type, gateway use, customer verification, staff access, and monthly fees affect the total cost and workflow.
For a broader cost comparison, review our credit card processing, merchant services, and pricing programs pages.
Businesses that may need a virtual terminal
Virtual terminals can fit businesses that collect payments away from a retail counter or after a service has been scheduled, completed, or invoiced.
Service businesses
Collect deposits, phone payments, invoice payments, service balances, and payments after work is completed.
Professional offices
Accept front-desk payments, phone payments, invoice payments, recurring office payments, or back-office customer payments.
Auto and repair businesses
Collect deposits, service invoices, repair balances, parts payments, phone payments, and remote customer payments.
Contractors
Accept deposits, progress payments, final balances, invoice payments, and customer payments after a project or service visit.
B2B companies
Support invoice payments, office payments, keyed payments, payment links, and customer account payment workflows.
Hospitality and reservations
Review deposits, reservation payments, balances, remote payments, and customer receipt delivery.
Virtual terminal setup checklist
A virtual terminal setup should be reviewed before staff start entering payments. SecureTrust can help review the workflow, merchant account, gateway needs, reporting, and payment program options.
Questions businesses ask about virtual terminals
When should a business use a virtual terminal?
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Are keyed payments different from chip or tap payments?
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Can a virtual terminal work with a payment gateway?
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Can SecureTrust review my virtual terminal fees?
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Need help choosing the right virtual terminal setup?
SecureTrust of Florida can review your current statement and recommend a virtual terminal, payment gateway, Clover POS, payment links, Dual Pricing, Interchange Plus, or other merchant services options based on how your business gets paid.